Privacy Notice

We record the product purchased, the amount and currency, the payment reference, the payment status and time, the email address given at checkout, and your confirmation of the Refund & Cancellation Policy including the policy version and the time you accepted it. We use this to deliver your purchase, to confirm access at release, and to keep an accurate sales record.

Card details are handled entirely by our payment provider. We never receive or store them.

If you request the readiness checklist or programme updates, we store your email address, your first name if you give it, and what you asked for. You can ask us to remove you at any time. This consent is kept separate from the policy acceptance recorded with a purchase — agreeing to buy never signs you up to marketing.

Purchase records are kept for as long as we need them for delivery, support, tax and accounting purposes. Mailing-list records are kept until you ask us to remove them.

We do not sell personal information. We share it only with the service providers that run our payments, hosting and email delivery, and only so they can provide those services.

You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Reply to your purchase receipt or the last email we sent you and tell us what you need.